If you've forgotten your password and are an admin who needs to create a new one, start by visiting app.safesitehq.com .

In the next screen, enter your email and click the forgot password link. You will then be asked to click a Captcha checkmark button. Click the Submit button when you are finished.

A message containing a password-reset link will be sent to the email address you provided. 

If you do not receive the email within a few minutes, try checking your spam folder.